Maintenance & Support Partner
For established systems needing expert oversight
If you've built something that works but want to ensure it stays optimized, documented, and ready to scale—this partnership provides proactive care without overhauls.
perfect for...
Busy teams looking for reviews of their Notion System or Airtable Workspace
Recently launched systems for small teams that need some touch-ups
Independent teams looking for occasional expertise from an Airtable
Whats Included ...
Expert oversight that scales with you.
From weekly health checks to strategic planning sessions—everything your systems need to stay reliable and ready for growth.
Three monthly tiers adjust support levels based on your workspace scope and builder capacity.
Implementation credits & partner benefits reset monthly to maintain consistent progress.
Quick alignment adjustments—field or logic refinements, automation tune-ups, & visualization upgrades—for seamless operational workflows.
Incremental done-for-you improvements — use credits for automations, forms, or interface tweaks—with guidance to extend workflows independently.
Workspace health checks, error monitoring, backup verification, & permission management to sustain system reliability while preventing disruptions.
Builder coaching through topic-based tutorials, architect support sessions, & shared resource library access to empower internal system builders.
Continuous SOP updates, system notes, & troubleshooting guides that keep documentation current, clear, & aligned with evolving workflows.
Performance assessments analyzing system health, usage patterns, & adoption trends, surfacing improvements to guide strategic planning.
Data integrity & structural reviews that surface inconsistencies, strengthen accuracy, and provide quick-win checklists to support long-term scalability.
Direct support via Slack or email with live troubleshooting sessions & two-business-day response times to keep your internal builders unblocked.
Cadence-based strategic planning sessions presenting system findings & prioritized recommendations for long-term operational alignment.
7 Hrs. / Mo.
✔︎ 2 implementation credits
✔︎ 1–2 support/strategy calls
✔︎ Quick fixes, tune-ups & monthly workspace checks
Independent teams or in-house builders who need light expert oversight without ongoing hands-on support.
$510 / per mo.
6 Months ➔
$490 / per mo.
9 Months ➔
$470 / per mo.
12 Months ➔
$450 / per mo.
12 Hrs. / Mo.
✔︎ 3 implementation credits
✔︎ 2–3 support/strategy calls
✔︎ Routine improvements & proactive monitoring
Teams who manage their own builds but want consistent expert review,& assistance refining workflows.
$870 / per mo.
6 Months ➔
$840 / per mo.
9 Months ➔
$805 / per mo.
12 Months ➔
$770 / per mo.
18 Hrs. / Mo.
✔︎ 4 implementation credits
✔︎ Expanded support availability
✔︎ Deeper monthly optimizations across multiple workflows
Fast-moving teams needing quick optimization, support for new workflow tweaks, & ongoing builder guidance.
$1305 / per mo.
6 Months ➔
$1260 / per mo.
9 Months ➔
$1210 / per mo.
12 Months ➔
$1150 / per mo.
Builder Support That Builds Confidence Internal builders get expert backup — topic-based resources, micro-training, and guidance that helps them solve problems confidently and keep momentum without bottlenecks.
Implementation Credits for Impact. Each month includes credits for basic done-for-you improvements. Perfect for automations, forms, logic tweaks, or interface polishing — small enhancements that keep your workspace evolving without jumping into Implementation tier.
whats on your mind...
What kind of work is included each month?
Maintenance covers the essentials that keep your existing build running smoothly — enhancement updates, workflow tune-ups, data-integrity checks, documentation refreshes, troubleshooting, and builder support.
Think: the fixes, refinements, and sanity-savers your team shouldn’t have to wrestle with alone.
What’s not included in Maintenance?
Maintenance does not include new architecture, restructuring, multi-step conditional automations, integrations, department-wide redesigns, or full interface builds.
Credits are intentionally scoped for light improvements only (simple automations, basic form logic, minor interface tweaks).
If you need net-new workflows or larger build cycles, that belongs in Implementation or Management.
How do Implementation Credits work?
Implementation Credits give you a small bucket of done-for-you enhancements each month—perfect for tweaks, fixes, and light improvements that keep your workspace running smoothly.
Each credit equals ~30–45 minutes of implementation work.
You can roll over up to 2 credits into the next month if you want to save them for a slightly larger update, and you can purchase additional credits anytime you need more flexibility.
Credits are scoped intentionally for light, incremental upgrades—not full workflow builds or structural redesigns—so Maintenance remains predictable and properly bounded.
And if your internal builders prefer to make improvements themselves, guidance, feedback, and unblock support are covered under Builder Support (no credits required).
How fast do updates get handled?
Maintenance is paced intentionally. Most fixes and enhancements are completed during the month, and urgent issues are prioritized.
If an update requires more hours or additional credits, I’ll flag it early with options so nothing stalls.
What work can be covered with implementation credits?
Credits cover small, high-impact improvements that refine what you already have—not new builds or architecture.
1 credit (~30–45 min):
Basic automations, up to three field or formula updates, view creation or formatting, light interface touch-ups, or permission updates.
2 credits:
More complex automations, simple record-review interfaces, forms with conditional logic, or record-template configuration.
3 credits:
Simple multi-step workflows, form-processing flows, or small interface dashboards focused on key metrics.
Credits do not apply to custom scripting or API work, third-party integrations, full interface or workspace builds, portal/Softr app development, workflow redesign or architectural planning, data migrations, or multi-department or multi-system projects.
Can you help train or guide our internal builder(s)?
Absolutely. Builder empowerment for up to 2 internal builders is a core feature of this tier and allows for access:
You’ll get:
Topic-based tutorials
Builder guidance sessions
“Get unstuck” troubleshooting
Access to shared resources
Your team stays confident without relying on guesswork.
Do you support multiple bases or tools?
Yes — within scope.
Maintenance covers up to 3 bases (or equivalent environments).
If your ecosystem requires broader support across departments or many interconnected systems, Implementation or Management is the better fit.
How does support access work?
You get direct Slack/email access with two-business-day responses, plus live troubleshooting sessions when needed.
The goal is to keep your internal builders unblocked — without turning Maintenance into crisis management.